Call Your Broker Before Filing a Claim: Here’s Why
As an insurance policyholder, you might wonder whether you should contact your broker before submitting a claim. The answer is almost always yes. Your broker can provide valuable guidance and help you make the best decision for your situation.
Why Contact Your Broker First?
- Avoid Unnecessary Claim Records
Filing a claim that ultimately isn’t financially beneficial can still leave a record on your insurance history, potentially affecting your premiums down the road. - Evaluate the Pros and Cons
Your broker can help you determine if filing a claim makes sense given factors like your deductible, potential loss of discounts, and overall impact on your policy. - Get Expert Guidance
The claims process can be complex. By consulting your broker, you’ll receive clear information on what to expect and how to proceed in a way that protects your interests.
Real-Life Examples
- Evan’s Roof Damage
Evan’s roof was damaged by hail, and repair costs were estimated at $4,000. After discussing the situation with his broker, he learned:
- Deductible: $2,500
- Potential Loss of Claims-Free Discount: 15% off for five years, translating to an extra $1,500–$2,000 in total costs over that period
Based on this information, Evan decided not to file a claim, avoiding any increase in his insurance expenses.
- Alex’s Car Accident
Alex was involved in an at-fault accident, with repair costs totaling about $6,000. After talking to his broker, he discovered:
- Deductible: $1,000
- Premium Impact: None, due to accident protection
Initially, Alex hesitated to file a claim. However, because another driver was involved and the accident would be recorded on his insurance history regardless, he chose to submit the claim.
Next Steps
Before filing a claim, always reach out to your broker. They’ll discuss your options, advise you on the potential financial impact, and help you decide what’s best for your situation.
Contact Our Team
If you have questions about your policy or the claims process, don’t hesitate to get in touch. Our team is here to support you and ensure you’re making informed choices about your insurance coverage.